This is a perfect example of a company getting kitteny and not giving ppl a chance to fix the errors that they may have committed. I had an operation for carpal tunnel and I explained this in my ticket but to no avail. Well I did make a formal complaint with bbb (dot) org in Texas where N.o C.are Soft is located. My account was banned for using the keyboard’s ability to run macros to avoid getting disconnected. If you’re going to stick with the line that this is not an automated process, then the person responsible needs to be fired right now. Both times this has happened now has ruined a night (or more) of fun that I had planned with friends/guild members. I just want to play the game and attempt to have fun. The ‘rare’ false positives don’t seem so rare when it has now happened to me twice. I want to know why this can happen if this is not an automated process. Someone told me it was an error this time, instead of trying to pawn it off as me being hacked. After a day of waiting, my account is restored.again. If you cannot post here either, I recommend doing that as well. I decided to post my frustrations at the BBB site. To go along with that, it appears that new bans also keep you from posting on the forum now. Monday evening, I tried to log in and was kindly informed that I was banned for being a bot. No explanation was given despite my asking. So, 2 weeks ago I was banned for ‘gold selling’.

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